Delivery & Returns
United Kingdom
Shipping Method: All orders are shipped by a ourier service. A courier tracking number will be provided once the order has been dispatched.
Delivery Time: 1-3 Working Days.
Cost: £5.95
Please Remember: All orders placed after 2pm will be dispatched the next working day. This service is not available on Saturday, Sunday or Bank Holidays.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Terms and Conditions apply.
United States
Shipping Method: All orders are shipped by FedEx courier service. A courier tracking number will be provided once the order has been dispatched.
Effective August 29, 2025, the de minimis exemption for all international shipments sent to the U.S. is suspended,
meaning duties and taxes now apply to all commercial imports valued at $800 or below
Delivery Time: 2-5 Working Days.
Cost: 25 USD
Please Remember: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Terms and Conditions apply.
Europe
Shipping Method: All orders are shipped by FedEx courier service. A courier tracking number will be provided once the order has been dispatched.
Delivery Time: 2-5 Working Days.
Cost: 20 EUR
Please Remember: All orders placed after 2pm (UK time) will be dispatched the next working day. This service is not available on Saturday, Sunday or Bank Holidays. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Note: On leaving the EU, you will be solely responsible for any additional Customs, TAX or Duty charges.
Terms and Conditions apply.
UAE
Shipping Method: All orders are shipped by a trackable courier service. A courier tracking number will be provided once the order has been dispatched.
Delivery Time: Up to 5-7 Working Days.
Cost: 150 AED
Please Remember: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Any orders placed do not include Import Duties or Taxes. These will be payable by the recipient.
Delivery can take longer than expected due to customs clearance procedures in certain countries.
Terms and Conditions apply.
Saudi Arabia
Shipping Method: All orders are shipped by a trackable courier service. A courier tracking number will be provided once the order has been dispatched.
Delivery Time: Up to 5-7 Working Days.
Cost: 150 SAR
Please Remember: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Any orders placed do not include Import Duties or Taxes. These will be payable by the recipient.
Delivery can take longer than expected due to customs clearance procedures in certain countries.
Terms and Conditions apply.
Canada
Shipping Method: All orders are shipped by FedEx courier service. A courier tracking number will be provided once the order has been dispatched.
Delivery Time: Up to 3-5 Working Days.
Cost: 30 CAD
Any orders placed do not include Import Duties or Taxes. These will be payable by the recipient.
Please Remember: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Import Duties and Taxes may apply in specific countries and are payable by the recipient. Delivery can take longer than expected due to customs clearance procedures in certain countries.
Terms and Conditions apply.
Australia
Shipping Method: All orders are shipped by a trackable courier service. A courier tracking number will be provided once the order has been dispatched.
Delivery Time: Up to 5-7 Working Days.
Cost: 35 AUD
Please Remember: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Import Duties and Taxes may apply in specific countries and are payable by the recipient. Delivery can take longer than expected due to customs clearance procedures in certain countries.
Terms and Conditions apply.
Rest of the World
Shipping Method: All orders are shipped by an expressed courier service or Royal Mail Air Parcel Post Service. A courier tracking number will be provided once the order has been dispatched. All orders for delivery to the African Continent will incur a courier surcharge that will be advised prior to dispatch.
Delivery Time: Up to 7 working Days.
Cost: 25 USD
Please Remember: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Import Duties and Taxes may apply in specific countries and are payable by the recipient. Delivery can take longer than expected due to customs clearance procedures in certain countries.
Terms and Conditions apply.
Returns
We hope you are always happy with your DCCW purchase; however, if you are not completely satisfied we are happy to refund or exchange any item (including sale items) as per the policy below:
United Kingdom United States Europe UAE Saudi Arabia Canada Australia Rest of the World
United Kingdom
You can return any item within 21 days of receipt of delivery for a refund of that item or to exchange it for a different size and/or colour (subject to availability).
We will refund a monetary value of the goods returned to us at the price at which they were purchased. (less any original freight charge)
In all cases the items returned must be in their original condition and complete with original attached hand-tag hanger and garment cover bag. It is important that you also indicate on the original delivery note what items are being requested for refund or exchange.
All goods will be inspected on return and subsequent refund can take up to 3 working days from receipt of our package.
Please note that the goods are your responsibility until they reach our warehouse.
IMPORTANT: Remember to use the freepost label provided and retain a proof of posting receipt.
David Charles Childrenswear Ltd.
Unit 201 – M25 Business Centre
Ability House – 121 Brooker Road
Waltham Abbey , Essex , EN9 1JH
Terms and Conditions apply.
United States
You can return any item within 21 days of receipt of delivery for a refund of that item or to exchange it for a different size and/or colour (subject to availability).
We will refund a monetary value of the goods returned to us at the price at which they were purchased (less any original shipping charges). Please note that all products are returned at your own cost.
We only accept returns by a trackable postal service.(USPS)
In all cases the items returned must be in their original condition and complete with original attached hand-tag, hanger and garment cover bag. It is important that you also indicate on the original delivery note what items are being requested for refund or exchange.
All goods will be inspected on return and subsequent refund can take up to 3 working days from receipt of our package.
Please note that the goods are your responsibility until they reach our warehouse.
IMPORTANT: Remember to label and declare your parcel as “returned Unwanted GB Merchandise ” to avoid import duties and send back by USPS postal service.
DO NOT SEND BACK BY FEDEX OR DHL.
Please use the sticker provided and Value the goods at Zero GBP.
​Please send your returns to:
David Charles Childrenswear Ltd.
Unit 201 – M25 Business Centre
Ability House – 121 Brooker Road
Waltham Abbey , Essex , EN9 1JH
Terms and Conditions apply.
Europe
You can return any item within 21 days of receipt of delivery for a refund of that item or to exchange it for a different size and/or colour (subject to availability).
We will refund a monetary value of the goods returned to us at the price at which they were purchased. Please note that all products are returned at your own cost less any original freight charges.
In all cases the items returned must be in their original condition and complete with original attached hand-tag hanger and garment cover bag. It is important that you also indicate on the original delivery note what items are being requested for refund or exchange.
All goods will be inspected on return and subsequent refund can take up to 3 working days from receipt of our package.
Please note that the goods are your responsibility until they reach our warehouse.
Please note that we do not accept returns sent by DHL, FedEx or any other courier company. We only accept returns by trackable postal service.
IMPORTANT: Remember to use the sticky label provided (as copy shown below) and value returned goods at 0 (zero) GBP.
David Charles Childrenswear Ltd.
Unit 201 – M25 Business Centre
Ability House – 121 Brooker Road
Waltham Abbey , Essex , EN9 1JH
​United Kingdom
Return unwanted GB merchandise
Customs Value 0 GBP
Terms and Conditions apply.
UAE
You can return any item within 21 days of receipt of delivery for a refund of that item or to exchange it for a different size and/or colour (subject to availability).
We will refund a monetary value of the goods returned to us at the price at which they were purchased less any original freight charges. Please note that all products are returned at your own cost.
In all cases the items returned must be in their original condition and complete with original attached hand-tag hanger and garment cover bag. It is important that you also indicate on the original delivery note what items are being requested for refund or exchange.
All goods will be inspected on return and subsequent refund can take up to 3 working days from receipt of our package.
Please note that the goods are your responsibility until they reach our warehouse.
Please note that we do not accept returns sent by DHL, FedEx or any other courier company. We only accept returns by trackable postal service.
IMPORTANT: Remember to use the sticky label provided (as copy shown below) and value returned goods at 0 (zero) GBP.
David Charles Childrenswear Ltd.
Unit 201 – M25 Business Centre
Ability House – 121 Brooker Road
Waltham Abbey , Essex , EN9 1JH
United Kingdom
Return unwanted GB merchandise
Customs Value 0 GBP
Terms and Conditions apply.
Saudi Arabia
You can return any item within 21 days of receipt of delivery for a refund of that item or to exchange it for a different size and/or colour (subject to availability).
We will refund a monetary value of the goods returned to us at the price at which they were purchased less any original freight charges. Please note that all products are returned at your own cost.
In all cases the items returned must be in their original condition and complete with original attached hand-tag hanger and garment cover bag. It is important that you also indicate on the original delivery note what items are being requested for refund or exchange.
All goods will be inspected on return and subsequent refund can take up to 3 working days from receipt of our package.
Please note that the goods are your responsibility until they reach our warehouse.
Please note that we do not accept returns sent by DHL, FedEx or any other courier company. We only accept returns by trackable postal service.
IMPORTANT: Remember to use the sticky label provided (as copy shown below) and value returned goods at 0 (zero) GBP.
David Charles Childrenswear Ltd.
Unit 201 – M25 Business centre
Ability House – 121 Brooker Road
Waltham Abbey , Essex , EN9 1JH
United Kingdom
Return unwanted GB merchandise
Customs Value 0 GBP
Terms and Conditions apply.
Canada
You can return any item within 21 days of receipt of delivery for a refund of that item or to exchange it for a different size and/or colour (subject to availability).
We will refund a monetary value of the goods returned to us at the price at which they were purchased. Please note that all products are returned at your own cost. We do not accept returns sent by any courier services and your items must be sent back by a trackable postal service.
In all cases the items returned must be in their original condition and complete with original attached hand-tag, hanger and garment cover bag. It is important that you also indicate on the original delivery note what items are being requested for refund or exchange.
All goods will be inspected on return and subsequent refund can take up to 3 working days from receipt of our package.
Please note that the goods are your responsibility until they reach our warehouse.
IMPORTANT: Remember to label and declare your parcel as “returned Unwanted GB Merchandise ” to avoid import duties and send back by USPS postal service.
DO NOT SEND BACK BY FEDEX OR DHL.
Please use the sticker provided and Value the goods at Zero GBP.
Please send your returns to:
David Charles Childrenswear Ltd.
Unit 201 – M25 Business Centre
Ability House – 121 Brooker Road
Waltham Abbey , Essex , EN9 1JH
United Kingdom
Return unwanted GB merchandise
Customs Value 0 GBP
Terms and Conditions apply.
Australia
You can return any item within 21 days of receipt of delivery for a refund of that item or to exchange it for a different size and/or colour (subject to availability).
We will refund a monetary value of the goods returned to us at the price at which they were purchased. Please note that all products are returned at your own cost. We do not accept returns sent by any courier services and your items must be sent back by a trackable postal service.
In all cases the items returned must be in their original condition and complete with original attached hand-tag, hanger and garment cover bag. It is important that you also indicate on the original delivery note what items are being requested for refund or exchange.
All goods will be inspected on return and subsequent refund can take up to 3 working days from receipt of our package.
Please note that the goods are your responsibility until they reach our warehouse.
IMPORTANT: Remember to label your parcel “Returned Unwanted GB Merchandise” to avoid import duties.
Please send your returns to:
David Charles Childrenswear Ltd.
Unit 201 – M25 Business Centre
Ability House – 121 Brooker Road
Waltham Abbey , Essex , EN9 1JH
United Kingdom
Return unwanted GB merchandise
Customs Value 0 GBP
Terms and Conditions apply.
Rest of the World
You can return any item within 21 days of receipt of delivery for a refund of that item or to exchange it for a different size and/or colour (subject to availability).
We will refund a monetary value of the goods returned to us at the price at which they were purchased. Please note that all products are returned at your own cost less any original freight charges.
In all cases the items returned must be in their original condition and complete with original attached hand-tag hanger and garment cover bag. It is important that you also indicate on the original delivery note what items are being requested for refund or exchange.
All goods will be inspected on return and subsequent refund can take up to 3 working days from receipt of our package.
Please note that the goods are your responsibility until they reach our warehouse.
Please note that we do not accept returns sent by DHL, FedEx or any other courier company. We only accept returns by trackable postal service.
IMPORTANT: Remember to use the sticky label provided (as copy shown below) and value returned goods at 0 (zero) GBP.
David Charles Childrenswear Ltd.
Unit 201 – M25 Business Centre
Ability House – 121 Brooker Road
Waltham Abbey , Essex , EN9 1JH
United Kingdom
Return unwanted GB merchandise
Customs Value 0 GBP
Terms and Conditions apply.